Home Nursing Services Frequently Asked Questions Senior Living
Frequently Asked Questions

When are the visiting hours?

Here at Akron Care Center we do not have any visiting hours set. You are welcome to come visit anytime.

Is there any private space available to use?

We have a conference room with a large table and chairs available for any special events (birthdays, holidays, special meals).

Can I bring my children to visit?

We encourage children to visit.

Can I bring a family pet to the facility?

We would love for your family pet to come visit. Please remember to clean up after them and take the proper safety measures at all times. All pets are to be kept on a leash and should have all current vaccinations.

How often will a physician or health professional visit?

Physicians see residents upon admission and once every 30 days for the first 90 days. After the first 90 days the physician determines the number of visits necessary with a minimum of two times per year. However, our nursing professionals are in constant contact with all of the physicians that visit the facility. Some insurance companies require that physicians visit more often. Check with our nursing staff for further information.

Can I take my loved one home for a visit?

Residents may leave the facility, which can be arranged through nursing staff. The resident or responsible party upon arrival and departure must sign the LOA (leave of absence) book, located at the nursing stations.

Can my loved one receive mail?

Definitely. Mail is delivered to residents personally on a daily basis except for weekends and holidays.

Akron Care Center
Attn: Your Resident's Name
PO Box 830
121 South Street
Akron, IA 51001

Is smoking permitted in the facility?

For the safety and welfare of all residents and staff, Akron Care Center is a non-smoking facility.

My loved one has a favorite chair that I'd like to bring to the facility. Can you accommodate this?

We always want our residents to be comfortable; as space permits, personal items from the resident's home are always welcome.

Will I be required to do my loved ones laundry?

Bed linens, hospital gowns and towels are provided and laundered by the facility. We also do personal items unless you prefer to do it. If you would prefer to do laundry for your loved one, please inform the charge nurse/social services designee.

Is there someone who provides haircuts?

We have a beautician come into the facility on Tuesday and Thursday mornings. All hair services are billed to the resident.

Can I bring in my loved ones favorite food?

Consistent with the provision of special diets, always consult with the nursing staff before bringing food to residents. Any food kept in the resident room must be in properly sealed containers.

What articles of clothing should I bring?

We recommend approximately 4-6 changes of clothing and two pair of comfortable shoes. All articles should be washed, clearly labeled with resident's name in permanent ink and entered into the residents' personal inventory log in the medical chart. Other personal items should be marked or engraved for identification. We advise that residents do not keep valuable jewelry in the facility.

Personal Laundry: There is no charge for personal laundry; however families may wish to do their loved ones laundry. If you will be doing their personal laundry you must bring in a plastic hamper for dirty clothes and ensure laundry is done at least once a week in order to comply with state hygiene regulations.

Clothing and Laundry Tips: All personal clothing is washed in an industrial washing machine at a temperature of 180-degrees. Make sure your loved ones clothing is appropriate for washing and drying in these hot temperatures. Clothing that requires cold or warm water or special care is subject to damage and fading. All clothing must be labeled. Please label the clothing with the resident name, NOT the room number or initials. Mark clearly and in large letters on the inside neckline or waistband. All items must be marked including socks, shoes, and other personal items. We ask that marking are not visible when wearing the clothes.

Will my loved one have telephone access?

Phone access is available to every resident upon request at no charge. Unlimited local and toll free calls can be made. If a phone is desired in the resident's room, payment and setup must be arranged between Hickory Tech and the family.

Will my loved ones room have a television?

We provide free cable television in them but you are responsible for your own television, please consult with our maintenance director to ensure proper placement according to county fire codes and safety.

What kinds of activities are planned for the residents?

Akron Care Center has a fun atmosphere with individualized activities available. We also have an active resident council and traveling bell choir. Scheduled activities include: parties, seasonal activities, music, fitness, religious services, cards, bingo and outings during favorable weather. We also have in-room activities available. If you would like to arrange something special or have suggestions and ideas for individual or group activities, please inform our activities director. We welcome and encourage involvement from family and friends

Can the rules be changed?

Suggestions and recommendations for changes in the facility rules may be submitted in person or in writing to Akron Care Center administration. We cannot change state or federal laws.

Will Medicare Part A cover my stay in the facility?

It may, residents must have a Medicare card that reads "Hospital Insurance." They must also be admitted to the facility with a physician order within 30 days of a three consecutive night hospital stay. Generally, during the first 20 days of care, Medicare will pay 100%. For days 21-100, a $128 daily co-insurance rate is required. This is usually paid by a Medicare supplement. Advantage plans vary from one to another; we accept these plans and work with you and your plan. Medicare does not cover skilled nursing fees over 100 days.